Hospitality

Earn your guests’ loyalty with efficient operations from the lobby to the back office. Oracle Hospitality technology connects event sales, guest rooms, management, and point-of-sale (POS) systems—delivering the integrations you need to create exceptional experiences.

Properties around the world trust Oracle with their hotel operations

  • More than 73kimplementations

  • More than 150khotel restaurant workstations

  • More than 5.2million rooms

hospitality-futures

Hospitality Futures: Tomorrow’s Vision

Discover how technology and AI are reshaping the future of hospitality and how hotels can adapt and thrive.

Bring every part of the business together

Strengthen guest relationships, create more value from every stay, and give teams a clearer view of operations and performance.

From reservation to departure, hotel operations depend on a system that coordinates rooms, rates, billing, guest information, housekeeping, and front-office work.

How Oracle can help

OPERA Cloud Property Management helps hotel teams respond to what is happening in the moment, whether a guest is arriving, a room needs attention, or plans change. Teams can recognize guests, see what needs action, and make decisions with a clear view of day-to-day operations.

Product information

From room service to banquets, food and beverage operations bring together guest service, ordering, fulfilment, and payment across hotels.

How Oracle can help

Oracle Simphony Cloud and hardware help hotel teams serve guests consistently wherever they dine, at the bar, an event, or using room service. Teams can handle orders and payments as part of the wider stay.

Product information

Throughout the guest journey, personalized offers make it easier to choose room upgrades, early check-in, late check-out, dining, wellness, and other experiences.

How Oracle can help

Oracle Hospitality Guest Engagement and Merchandising uses AI, reservation data, and live availability to make relevant offers before arrival, at check-in, and during the stay. Hotels can fulfill those offers across digital channels and the front desk, growing guest revenue beyond the room.

Product information

Hotel distribution systems make hotel rooms bookable and keep rates and availability aligned across brand websites, online travel agencies, and global distribution systems.

How Oracle can help

OPERA Cloud Distribution helps hotels keep rates and availability current across direct and third-party channels. Teams can respond to demand, support direct booking, and make rooms easier for guests to find and book.

Product information

A hotel meeting or event involves selling guest rooms and space, setting up catering, documenting commitments, and giving service teams what they need to deliver.

How Oracle can help

OPERA Cloud Sales and Event Management gives sales and operations teams a shared view of leads, accounts, room blocks, function space, rates, menus, and event details. Teams can respond to inquiries with current availability, manage changes as plans develop, and give hotel teams the details they need to prepare for events.

Product information

Across a hotel group, central teams need one place to handle reservations, sales, guest information, and availability across properties.

How Oracle can help

OPERA Cloud Central gives reservation agents richer property and guest context, helps sales teams route opportunities to the right locations, and supports consistent brand standards across a portfolio. Hotels can grow direct and group revenue, recognize guests more consistently, and reduce the work created by separate systems.

Product information

Behind the guest experience, hotel businesses use finance and performance management systems to manage purchasing, budgets, invoices, financial close, forecasts, and results across properties.

How Oracle can help

Oracle Fusion Cloud Enterprise Resource Planning (ERP) and Enterprise Performance Management (EPM) and NetSuite help hospitality finance teams manage the work behind every property, including purchasing, payables, planning, close, and reporting. Leaders can see how rooms, dining, events, labor, and purchasing shape financial results across the business.

Product information

Human capital management solutions support every stage of employment, including hiring, scheduling, payroll, learning, and career development.

How Oracle can help

Oracle Fusion Cloud Human Capital Management (HCM) helps hotels prepare for busy arrivals, full restaurants, and events with the people they need. Teams can recruit and onboard staff, build schedules around demand, manage payroll, and support development over time.

Product information

Knowing a guest’s preferences, recognizing their loyalty, and making relevant offers over time helps hotels build relationships that last beyond a single stay.

How Oracle can help

Oracle loyalty and marketing solutions help hotels recognize and reward returning guests to keep the relationship active between stays. Teams can use preferences and engagement data to shape rewards and offers that feel more personal.

Product information

Find hospitality solutions by sector


  • Food and beverage

    Unify food and beverage logistics, deliver distinctive service, and capture more revenue with point of sale easily integrated with payment, loyalty, and delivery.

  • Casino and gaming

    Take the casino experience to the next level of profitability with connected systems that grow nongaming revenue and personalize guest services.

  • Cruise

    Streamline cruise operations with systems that manage passenger and crew activity onboard and track fleetwide performance.

hospitality-solutions-by-sector

Get more from your hospitality solutions

  • Oracle Payments for hotels

    Give guests flexible ways to pay from reservation to checkout, while helping teams manage payments with speed, reliability, and clarity.

  • Consulting options tailored to your needs

    Oracle offers a wide range of consulting services to help our customers get the most out of their Oracle solutions.

  • Build on OPERA Cloud

    Oracle Hospitality Integration Platform gives partners self-service tools to create solutions that work with OPERA Cloud. Hotels can add the capabilities they need without long custom projects.



Discover how customers elevate experiences with Oracle

Hospitality resources

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